Show Side Menu
To view, print or save our practice booklet, click here
Review Our Surgery On NHS Choices
Practice News
Review us on Google
Results From The 2019 GP Survey
Missed Appointments
Patient Charter
Over the Counter Medication
Call 111 - When it is less urgent than 999
Contact Us
Useful Resources

Test Results

Blood Tests during COVID-19
Please find details below of booking service for bloods starting from 18th May 2020:

From Monday 18th May, the Pathology department will be operating an appointment system to provide blood tests for ALL patients  which will ensure social distancing.

This service is available at the outpatients departments of The Princess Alexandra Hospital in Harlow, St Margarets Hospital in Epping, & Herts & Essex Hospital in Bishops Stortford. 

Bookings for blood tests are currently being made via the below link:
Patients will then provide the following information:
  • Name
  • Date of birth
  • Which hospital would you like the appointment
  • What is your preferred day?
  • Would you prefer morning or afternoon?
  • Is it a fasting test? (Yes/no/don’t know)
  • Is it an appointment for a Glucose tolerance Test (GTT)? Yes/No
  • Do you have your blood test request form? (if not the hospital will print one for you)
Patients will be contacted within 1 – 2 working days with their appointment day and time

If your test is urgent and you are unable to contact the pathology department to make an appointment, please visit Princess Alexandra Hospital outpatient reception, Zone B, location B5 and take a ticket. Patients with scheduled appointments will be seen first, and you may be asked to wait, with social distancing measures in place.

For shielding patients only, please see below: 

·            Rectory Lane Health Centre, Loughton, drop in sessions on Monday’s 8.30am to 11.30am (patients need to attend with printed forms or they will not be able to have their blood taken)

·            Bookable appointments at the Rivers Hospital, Sawbridgeworth  Monday to Thursday (not bank holidays) from 8am to 12.30pm

·            Appointments can be booked in advance by calling 01279 602656

Coronavirus test results: 

If you have been tested for coronavirus (COVID-19) the hospital will contact you directly with your result when it is available – Please DO NOT call the surgery. 

Test results requested via GP: 
Please Note:
It is the Patient's responsibility to phone the surgery for results.

The reception team can give out test results between 10.00 and 18.00

The reception team will pass the doctors comment regarding your results to you if you phone in at this time. They can only give you a result once the doctor has viewed the result & commented on it.

We have a strict policy regarding confidentiality and data protection and our receptionists will only discuss test results with the person to whom they relate. We cannot discuss your results with anyone else unless you have given prior permission for the release of this data which we will record. In this instance please complete a 'Third Party Consent Form'

Blood Tests  (please see above guidance as times & process has changed due to COVID-19)

Routine blood test will usually be back within 3-4 working days.

Hospital Blood Test Opening Hours (Monday to Friday): Telephone: 01279 827030

An outpatient phlebotomy service is available on all three Trust sites,
  • from 7.00am - 4.30pm at The Princess Alexandra Hospital
  • from 8.30am - 4:00pm at St. Margaret’s Hospital
  • from 8.30am - 4.30pm at Herts and Essex Hospital
  • Children’s phlebotomy in child friendly room is available at The 
    Princess Alexandra Hospital by appointment Monday to Thursday 1.30pm - 2.30pm
Fasting: If you need to fast before having blood taken it will be stated on the form given by your GP - if unsure please ask. If you are fasting, please have plain water only from 8pm the evening prior to your blood test or 12 hours prior.



During the Coronavirus Outbreak, there will be a temporary reduction in opening times for GP patients to attend for X-Rays.

**Non-urgent imaging will be postponed wherever possible**

The Princess Alexandra Hospital:

Location:  Radiology Dept- Area B6, Hamstel Road, Harlow, Essex, CM20 1QX




Monday-Friday 8am-9am & 2pm-4:45pm

Saturday & Sunday 9am-1pm  

Herts & Essex Hospital:


Location: Radiology Dept- Haymeads Lane, Bishops Stortford, Herts, CM23 5JH

Monday-Friday 8:30am-12:30pm & 1:30-4:30pm

St Margarets’s Hospital:

Location:  Radiology Dept- The Plain, Epping, Essex, CM16 6TN

Monday-Friday 8am-4:30pm  



The Radiology Department will advise us when normal service can be resumed













Cervical Smear Results

Generally take up to 6 weeks to be received at the surgery.

Urine Results

Those tested in the surgery will be ready the same day, those needing further investigation at the hospital will take up to 4 days.
Your Neighbourhood Professionals. Just a Click Away! Care By Us Ltd
Your Neighbourhood Professionals. Just a Click Away! Care By Us Ltd