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Missed Appointments

APPOINTMENT STATISTICS FOR 2018

 

TOTAL TIME LOST TO DATE = 113.5 HOURS

TOTAL APPOINTMENTS NOT ATTENDED TO DATE = 683

 

Month Number of appointments not attended Time lost due to patients not cancelling
(to nearest hour)
January 40 6.5 Hours
February 48 8 Hours
March 36 6 Hours
April 51 8.5 Hours
May 56 9.5 Hours
June  49  8 Hours
July  91 15 Hours 
August  59  10 Hours
September 75   12.5 Hours
October  85  14 Hours
November  93 15.5 Hours 
December    

Patients with mobile numbers recorded receive both text confirmation & reminders for appointments, our reception staff also endeavour to call anyone with a double appointment to confirm patient will still be attending.

Please do remember to cancel your appointment if you are unable to attend.

Call 01279 827608 or alternatively you can also email parsonageadmin@nhs.net & our reception staff will cancel & also rebook your appointment if required.

Your co-operation is appreciated & will enable other patients in need to utilise cancelled appointment slots.

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Parsonage Surgery, Herts And Essex Hospital, Cavell Drive, Bishop's Stortford, Hertfordshire, CM23 5JH
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