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Key Information

Call 111 - When it is less urgent than 999
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Minor Injuries

Minor Injuries Unit

A Nurse lead Minor Injuries Unit operates at the Herts and Essex Hospital, open Monday to Friday 9am to 4.30pm (last registration) (closed weekends & bank holidays).

Video consultations are now available. Patients should called the Minor Injuries Unit in the first instance on 01279 827450 to see whether their injury is suitable for a video consultation. A Clinician can then offer a video consultation where deemed appropriate; this will also help to reduce waiting times.

They can treat only over 2 years of age for:

  • minor cuts & grazes
  • cuts needing stitches
  • bites & stings
  • sprains & strains
  • sports injury
  • suspected limb fractures requiring x-ray
  • anti tetanus injections
  • minor abscesses
  • burns / scalds
  • removal of foreign bodies i.e. splinters, fish hooks, cotton buds, earring butterflies)
  • minor head injury
  • minor limb injury
  • whiplash (neck / headache following a low speed car accident)

If the nurse suspects that you have broken a bone, they can request an x-ray at Herts & Essex Hospital x-ray department.

They cannot treat:

  • any conditions NOT listed above
  • children under 2 years of age,
  • dressing changes or stitch removal,
  • cold symptoms, ear infections or sore throat,
  • abdominal or chest pain
  • back pain
  • eye problems
  • ear infections
  • dizzy spells
  • asthma
  • gynaecological complaints
  • pregnancy issues
  • mental health problems
  • intoxicated patients
  • arrivals after 4.30pm cannot be seen.

Minor Injury staff CANNOT authorise x-rays of head, neck, throat, face, chest/ribs, back/spine.

For further information telephone the unit on 01279 655191 ext 4298.

Click here to view Minor Injuries Unit Leaflet

Urgent Care Centre

https://www.enherts-tr.nhs.uk/news/new-qeii-hospital-urgent-care-centre-temporary-opening-hours/

A new Urgent Care Centre is available at the QEII Hospital in Welwyn Garden City, 24 hours a day, 7 days a week.

Queen Elizabeth II hospital, Howlands, Welwyn Garden City, Herts. AL7 4HQ Telephone: 01707 328111

Adults and children of all ages with minor injuries or minor illnesses can go to the Urgent Care Centre. No appointment is necessary.

The Urgent Care Centre will treat:

  • Muscle and joint injuries - such as strains, sprains, sudden back or neck pain, tendonitis and soft tissue injuries.
  • Suspected fractures and broken bones.
  • Bites, stings, cuts, bruises and grazes.
  • Burns and scalds.
  • Foreign bodies stuck in ears or noses.
  • Minor eye injuries.
  • Minor head injuries.
  • Minor illness that cannot wait until your GP surgery is next open.

Minor Eye Conditions Service (MECS)

Minor Eye Problems?

Red Eyes?

Flashes or floaters?

Any other problems?

NHS appointments available at local optical practices Find a participating practice at primaryeyecare.co.uk

Click here for more information

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