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Easy Read Coronavirus Resources

Please click here for our Easy Read Coronavirus Poster (PDF, 1.41MB)

Please click here for our Easy Read leaflet (PDF, 732KB)

Patients ‘at risk’, requesting letters from the GP.

The government has already written to the VERY high-risk group, advising they isolate for 3 months at home and do not go out.

This was taken from a national database and we are awaiting further guidance from NHS England in relation to any other searches being run to identify more patients who fit the VERY high-risk criteria that may have slipped the net. The practice will be instructed by NHS England when these letters can be sent out.

In the interim, patients will need to make their own decisions with regard to self-isolating etc.

If patients have any problems with collecting medication, shopping, isolation contact the relevant village volunteer group ‘Operation CommUNITY’.

Herts Help

0300 123 4044


Age UK Herts

0300 345 3446


Citizens Advice Bureau

01920 459944


Gov.UK website


 Important information about the coronavirus (COVID-19)

Stay at home if you have coronavirus symptoms 

Everyone in the UK is now being advised to avoid "non-essential" contact with others and "unnecessary" travel.

Everyone is being advised to stay at home for 14 days if they, or anyone in their household, has high temperature or a "new and continuous cough"

People in at-risk groups will be asked within days to be "largely shielded from social contact" for 12 weeks

The UK is to scale up coronavirus testing in the coming weeks  

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you're staying at home.

Read the NHS advice about staying at home.

Urgent advice

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home

  • your condition gets worse

  • your symptoms do not get better after 14 days

    Use the 111 coronavirus service

    Only call 111 if you cannot get help online.

    Information is available at and

    Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact.

    A person can also be infected by touching contaminated surfaces if they do not wash their hands. 

    The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time.

    Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.

  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.

  • Avoid touching your eyes, nose and mouth with unwashed hands.

  • Avoid close contact with people who are unwell.



    You can find the latest information and advice from Public Health England at of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation.

    Any equipment that comes into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others

    Online Services

    In light of current concerns relating to the Coronavirus outbreak & to ensure patient / staff safety, we have temporarily suspended the online booking system for appointments.

    Staff will now triage patient’s symptoms prior to any appointments being made.  Please attend appointments on your own if possible. If you require assistance, please limit this to one person as questions relating to Coronavirus, will be asked at the time of booking & are applicable to all attending the appointment with you. Providing false or misleading information is against legislation and you will therefore be committing an offence for which you could be prosecuted. 

    Due to high patient contact levels, should our telephone lines 01279 827608 be busy, patients are able to email us via

    Our website will be regularly updated with information relating to Coronavirus (COVID-19)

    The Silver Line - helpline for older people

    Need help? Call Silver Line ANYTIME on: 0800 4 70 80 90

    The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.

    Please visit

Mind - England Your Neighbourhood Professionals. Just a Click Away! Craig Puller Piviot Point Counselling Care By Us Ltd
Mind - England Your Neighbourhood Professionals. Just a Click Away! Craig Puller Piviot Point Counselling Care By Us Ltd