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Stopping Coronavirus from Spreading : What you can do to help.

Click here to read the government guidance on how to help stop the spread of coronavirus.

I don't know how it works now.  I don't know if it's safe to go.  I don't know if I can book in.  I don't know what to expect.  Questions about cervical screening and coronavirus?  Cervical screening awareness week 15-21 June 2020

How to wear and make a cloth face covering

NHS Diabetes Advice helpline

NHS England and NHS Improvement have launched a new helpline in response to disruption to normal diabetes services due to the COVID-19 pandemic and response.

The service is for adults living with diabetes who use insulin to manage their condition and require immediate clinical advice.

Whether you or a member of your household have caught the virus, or routine care has been disrupted, the helpline is available for immediate clinical advice to help you understand how to effectively manage their diabetes.

You can access NHS Diabetes Advice via Diabetes UK’s support line on 0345 123 2399 Monday-Friday from 9am-6pm.

COVID-19 Research - Help the fight against COVID-19

Join a COVID-19 clinical trial - The PRINCIPLE Trial

The PRINCIPLE trial aims to find treatments that reduce hospital Admission and improve symptoms for people with COVID-19. You could be eligible to join if & self refer through the trial website if:

You have had these symptoms for fewer than 15 days:

    • a continuous new or worsening cough
    • a high temperature
  • You are aged 50 to 64 with a pre-existing illness:

    High blood pressure and/ or heart disease

    Diabetes not treated with insulin

    Asthma or lung disease

    Weakened immune system due to serious illness or medication (e.g. chemotherapy).

    Stroke or neurological problems

    Liver disease

    You are aged 65 and above

  • Find out more via

Click here to download a poster with this information (PDF, 551KB)

Click here to download this information in an easy read format (PDF, 813KB)

Apply for a coronavirus test:

Advice for parents during coronavirus

Whilst coronavirus is infectious to children it is rarely serious. If your child is unwell it is likely to be a non-coronavirus illness, rather than coronavirus itself.

Click here to download helpful advice for parents (PDF, 273KB)

Easy Read Coronavirus Resources

Please click here for our Easy Read Coronavirus Poster (PDF, 1.41MB)

Please click here for our Easy Read leaflet (PDF, 732KB)

Coronavirus / COVID-19 Privacy Notice

Click here for our COVID-19 Privacy Notice

Patients ‘at risk’, requesting letters from the GP

The government has already written to the VERY high-risk group, advising they isolate for 3 months at home and do not go out.

This was taken from a national database and we are awaiting further guidance from NHS England in relation to any other searches being run to identify more patients who fit the VERY high-risk criteria that may have slipped the net. The practice will be instructed by NHS England when these letters can be sent out.

In the interim, patients will need to make their own decisions with regard to self-isolating etc.

If patients have any problems with collecting medication, shopping, isolation contact the relevant village volunteer group ‘Operation CommUNITY’.

Herts Help

0300 123 4044

Age UK Herts

0300 345 3446

Citizens Advice Bureau

01920 459944

Gov.UK website

Important information about the coronavirus (COVID-19)

Stay at home if you have coronavirus symptoms

Read the NHS advice about staying at home.

  • Use the 111 coronavirus service

    Only call 111 if you cannot get help online.

    Information is available at and

    Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact.

    A person can also be infected by touching contaminated surfaces if they do not wash their hands.

    The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time.

    Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.

  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.

  • Avoid touching your eyes, nose and mouth with unwashed hands.

  • Avoid close contact with people who are unwell.

You can find the latest information and advice from Public Health England at

Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation.

Any equipment that comes into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others

Online Services

In light of current concerns relating to the Coronavirus outbreak & to ensure patient / staff safety, we have temporarily suspended the online booking system for appointments.

Staff will now triage patient’s symptoms prior to any appointments being made. Please attend appointments on your own if possible. If you require assistance, please limit this to one person as questions relating to Coronavirus, will be asked at the time of booking & are applicable to all attending the appointment with you. Providing false or misleading information is against legislation and you will therefore be committing an offence for which you could be prosecuted.

Due to high patient contact levels, should our telephone lines 01279 827608 be busy, patients are able to email us via

Our website will be regularly updated with information relating to Coronavirus (COVID-19)


The Silver Line - helpline for older people

Need help? Call Silver Line ANYTIME on: 0800 4 70 80 90

The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.

Please visit


Sexual and reproductive health help during COVID-19



Hertfordshire County Council has produced a set of bereavement guides for children/young people, parents/carers and adults who may benefit from support:


Your Neighbourhood Professionals. Just a Click Away! Care By Us Ltd
Your Neighbourhood Professionals. Just a Click Away! Care By Us Ltd