Princess Alexandra Hospital - Cessation of Routine Phlebotomy & Imaging services - update as of 05.01.21
Due to the high incidence of COVID positive cases at The Princess Alexandra Hospital, it has been decided in conjunction with NHSE/I that all routine phlebotomy and imaging services at all sites will be ceased.
Please note cessation of routine Phlebotomy & Imaging Services at:
· Princess Alexandra
· St Margaret’s Hospital, Epping
· Herts & Essex Hospital, Bishop’s Stortford
· Waltham Abbey Health Centre
· Ongar Health Centre
· Rectory Lane Health Centre, Loughton
This decision will be reviewed on 21st January, 2021.
To this effect patients should be aware that the departments cannot accept any routine phlebotomy and any routine walk-in GP direct access plain film imaging requests until at least 21st January 2021.
How to book a blood test:
Blood tests can be booked online at - https://www.pah.nhs.uk/our-services/service/blood-tests-30/
An online blood test appointment system has been launched to improve patient experience.
Appointments for blood tests should be made online, rather than by email or telephone. The appointments system ensures that we can maximise the number of tests we can offer to patients and continue to maintain social distancing in waiting areas.
Appointments will be held at our outpatient departments at The Princess Alexandra Hospital in Harlow, St Margarets Hospital in Epping, and Herts and Essex Hospital in Bishop's Stortford. You should also use the online system to make appointments at Waltham Abbey Health Centre and Ongar Health Centre.
The new booking system named Swiftqueue - is designed to be easy to access and to manage your appointment. When accessing the Swiftqueue system, you will be guided to create an account and follow the on-screen instructions to arrange your appointment.
Minimal information is required in order to set up your account and make an appointment. You will be asked to provide an email address (this does not need to be your own, it could be a friend, relative or Carer who is assisting you, for example), your name and date of birth.
If you arrive without a pre-booked appointment, you will be allocated the next available slot on arrival. This could be later in the day or a different day during busy times, so all appointments should be pre-booked online in advance.
Hospital Blood Test Opening Hours (Monday to Friday): Telephone: 01279 827030
An outpatient phlebotomy service is available on all three Trust sites (please review COVID-19 restrictions update above as times & venue subject to change)
- from 7.00am - 4.30pm at The Princess Alexandra Hospital
- from 8.30am - 4:00pm at St. Margaret’s Hospital
- from 8.30am - 4.30pm at Herts and Essex Hospital
- Children’s phlebotomy in child friendly room is available at The Princess Alexandra Hospital by appointment Monday to Thursday 1.30pm - 2.30pm
Fasting: If you need to fast before having blood taken it will be stated on the form given by your GP - if unsure please ask. If you are fasting, please have plain water only from 8pm the evening prior to your blood test or 12 hours prior.
RADIOLOGY X – RAY OPENING TIMES / DAYS
During the Coronavirus Outbreak, there will be a change in opening times for GP patients to attend for X-Rays, & will be subject to change by Radiology Department.
Update as of 30.12.2020 from General Manager Radiology & Breast Imaging Radiology Department @ The Princess Alexandra Hospital:
Due to the high incidence of COVID positive cases at The Princess Alexandra Hospital, it has been decided in conjunction with NHSE/I that all routine imaging needs to be ceased.
The department cannot accept any routine walk-in GP direct access plain film imaging requests until further notice, however will continue to accept Urgent referrals.
PLEASE NOTE, PLAIN FILM X-RAY IS A WALK IN SERVICE & PATIENTS CANNOT ARRANGE APPOINTMENTS.
PLEASE BE AWARE OF THE OPENING HOURS & THAT THERE MAY BE EXTENDED WAITING TIMES DEPENDENT ON THE TIME OF DAY & THE AMOUNT OF PATIENTS IN THE DEPARTMENT AT ANY ONE TIME.
Please refer to the opening hours in the Radiology department across all 3 sites.
These hours & restrictions are in place to help maintain social distancing within the waiting areas & as such GP’s must advise patients of the opening hours to help the radiology department to maintain a safe environment for all patients visiting the department for imaging.
Particular reference must be noted regarding the restricted access at Herts and Essex hospital which can ONLY accept referrals marked as URGENT & the closure of the Princess Alexandra Hospital to GP plain film referrals on Thursdays due to the prioritisation of Out-patient imaging referrals.
GP plain film walk in services:
Location: The Princess Alexandra Hospital: Please see updated from 30.12.2020
Radiology Dept.- Area B6, Hamstel Road, Harlow, Essex, CM20 1QX
- Routine referrals carried out:
Monday, Tuesday, Wednesday & Friday 8am to 12:30 & 1:30 to 7:45pm
Saturday & Sunday 9am to 1pm
- Please note routine referrals will not be accepted on Thursdays as out patient department imaging referrals will be prioritised on this day
- Urgent Referrals carried out:
Monday to Friday 8am to 7:45pm
Saturday and Sunday 9am to 1pm
Location: Herts & Essex Hospital: Radiology Dept- Haymeads Lane, Bishops Stortford, Hertfordshire, CM23 5JH
- Urgent Referrals ONLY carried out:
Monday to Friday 8:30am to 12:30pm & 1:30 to 4:30pm
Location: St Margarets Hospital: Radiology Dept- The Plain, Epping, Essex, CM16 6TN
- Urgent & Routine referrals carried out:
Monday to Friday 8am to 4:30pm
Radiology & Breast Imaging Department have advised:
We are undertaking limited routine Ultrasound and MRI at the satellite sites (St Margaret's Hospital (Epping) and Herts & Essex (Bishops Stortford) not at Princess Alexandra Hospital (Harlow). These will be for the under 65’s and those deemed as low risk-
All other routine Ultrasound and MRI will be held on a waiting list and appointed when a full routine scanning service can be resumed.
Radiology Administration Team
The Princess Alexandra Hospital NHS Trust (Radiology Department)
The Radiology Department will advise us when normal service can be resumed