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Online Services

Please log onto SystmOnline (https://systmonline.tpp-uk.com/Login) & enter your username & password to allow access to:

Online booking / cancelling of appointments / Online ordering of repeat prescriptions 

Online access to summary information regarding allergies, medications, adverse reactions

Online access to Detailed Coded Record - subject to application & GP discretion

How can I get access to my GP Record?

If you do not currently have a password set up for SystmOnline, please come to the Surgery with your identification & our Reception team can produce this for you.  Please attend in person as we are unable to give your password details to anyone else.

A new guide is available for patients who need to give another person, such as their carer, access to their GP online services. It explains the benefits and shows patients how to do this. The guide, called Giving another person access to your GP online services (black and white) / Giving another person access to your GP online services (colour), is available to download and print.

 

To request access to your Detailed Coded Record download the relevant forms from below.

Patient Information Leaflet 

Patient Access Form

Proxy Access Form

How can I be certain that no one else can get access to information from my GP record?

Only you will be given access to your record.  When you sign-up to SystmOnline, you will be given a secure login and a password.  These details are unique to you and, along with your personal information, will not be shared with anybody else unless you choose to let them see it. This is no different to how you would access other online services, for example banking.

Benefits of using SystmOnline for patients :

It is more convenient for patients because they can book or cancel appointments or request repeat prescriptions online at any time of the day, every day of the year (whilst in UK only)

Booking appointments and requesting prescriptions online is more accurate and less prone to misunderstandings and mistakes, because the details are visible on the screen

Patients are able to monitor their health and be more involved in their care.

Carers with proxy access for the patient they are caring for can receive the same benefits.

Visit the Surgery today to request your password 

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Herts & Essex Hospital, Cavell Drive, Bishop's Stortford, Hertfordshire, CM23 5JH
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