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Patients are advised that the surgery was affected by a flood on 28.02.18 a.m. - staff/patients were evacuated.

We are pleased to advise that following temporary relocation that day to an alternative area of Herts & Essex Hospital patients continued to be seen later that day or rebooked.

Our phone line & surgery is now fully operational.

Please however note that our entrance will be via 'Car Park B' - please use the pathway to 'Hobbs Pharmacy' & bear left through the wooden gate, along the side of the hospital & enter via the fire exit door. Several signs will be displayed to assist patients.

Our reception desk & waiting area have been temporarily relocated - signs are in place once you enter the surgery.

We will keep the website updated with progress on repairs & apologise for any inconvenience caused.


Welcome to Parsonage Surgery

To Patients & Carers of patients registered with GP Practices in Bishop’s Stortford, Much Hadham, Sawbridgeworth and surrounding areas

 East and North Herts Clinical Commissioning Group & NHS England are  seeking your views about extending the opening hours of GP practices in Bishop’s Stortford, Much Hadham, Sawbridgeworth & surrounding areas, known as Stort Valley & Villages.

GP practices in this area are currently open between 8am and 6.30pm Monday to Friday, with some practices open for longer hours on one or two weekdays and some Saturday mornings. These are called “extended hours appointments”.

The new proposal is to offer extended hours appointments every weekday evening and at weekends/early mornings depending on local demand by October 2018. These appointments will be offered from a central surgery hub, which is different to the surgery that you are registered with. The service will be run by Stort Valley Healthcare Ltd which is a collaboration of all GPs in the area.

Everyone registered with a GP practice in the area is asked to give their opinion on these proposals.

Giving your views

To ensure best use of NHS resources patients are asked to complete the survey online at:

Alternatively patients who do not have access or are unable to complete the online survey, click here to download a paper version of the questionnaire.

To ensure your views are considered please complete the survey and return it to the following address:
Public Engagement Team, East and North Hertfordshire CCG, Charter House, Parkway, Welwyn Garden City, AL8 6JL

You can request further copies of the survey for additional members of your household by emailing: or calling: 01707 685 397

NHS England
East and North Hertfordshire Clinical Commissioning Group
Charter House
Welwyn Garden City
Tel: 01707 685 140

The survey will close at 5pm on Friday 20 April 2018 & your responses will be kept confidential & anonymous.

Following the close of the survey, the responses & feedback will be reviewed to see how we can ensure services continue to meet patient  needs.
If you have any questions about the content of this letter, would like to request a copy in an alternative format (such as easy read), or require support in completing the survey please call: 01707 685 397 or email:


For those who require documentation in a different format please click the link below

Carers Rights

For useful resources and information about Carers Rights please visit:

Feeling unwell?

Click here for a quick guide to getting the help you need in Hertfordshire

We are a growing family orientated practice based within Herts & Essex Hospital in Bishop's Stortford. We pride ourselves on delivering professional medical care in a friendly environment while striving to meet all the challenges of modern General Practice.

This website provides many online facilities, including appointment booking / cancellation and prescription ordering. It also contains a vast range of health information and resources, along with practical information on visiting the surgery. We hope you find it useful and informative.

The surgery is involved in Practice based commissioning alongside our neighbouring practices in Bishops Stortford & Sawbridgeworth.  We enjoy strong relationships with them and the Clinical Commissioning Group for East & North Hertfordshire.

Thank you for visiting our website and we wish you a happy and healthy day.

Online Services

You can book/cancel appointments and order repeat prescriptions online.

To use SystmOnline you will need a Practice ID number and Access ID number which can be obtained from the practice reception team upon production of suitable identification, and, in conjunction with a password, will be unique to you.

Please contact reception for more information. Click on the link below to access SystmOnline.

Contact Details

Parsonage Doctors Surgery

Opening Hours

Reception Times

  • Monday08:00 - 18:30
  • Tuesday08:00 - 20:00(no emergency appointments after 18:30pm - phone lines open till 19:30pm for general queries or pre-booking of future appointments)
  • Wednesday08:00 - 18:30
  • Thursday08:00 - 19:30(no emergency appointments after 18:30pm)
  • Friday08:00 - 18:30
  • SaturdayClosed
  • SundayClosed

The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.

Your Neighbourhood Professionals. Just a Click Away! Fairweather Windows
© Neighbourhood Direct Ltd 2018
Herts & Essex Hospital, Cavell Drive, Bishop's Stortford, Hertfordshire, CM23 5JH
Practice Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals. Just a Click Away! Fairweather Windows
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